Lycamobile
Ukraine
If you have any questions or would like to know more about Lycamobile please do not
hesitate to get in touch with us.
Lycamobile has a multilingual team that operates from 9am-6pm Monday to Saturday.

To contact Customer Services:
  • Dial 1100  from your Lycamobile
    Charges: Free
  • You can also dial +38 091 600 0110 from another phone or abroad.
  • Charges: call charges may vary depending on network operators.
  • Fill out the form below or send an email to cs@lycamobile.ua

 

1 About you   Edit
Fields with a * are mandatory
  • ex:07XXXXXXXX
  • e.g. yourname@company.com
  • e.g. (area code)-(phone number), like: xxx xxx xxxx

If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to complaints@lycamobile.ua forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

 

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days (excluding weekends and bank holidays).


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