Using Lycamobile is simple, just click below for more information.
Get started

You can get started with Lycamobile by following these easy steps:

• Insert your Lycamobile SIM card in to your mobile and switch it on
• Top-up your Lycamobile
• You can now make and receive calls and texts from your Lycamobile

If you need any assistance, refer to the user guide that you received with your SIM card pack or call Customer Services on 1100 from your Lycamobile or +38 091 600 0110 from another phone. Visit our Contact Us page for service charges.


Top-up your balance

You can buy Lycamobile top-up vouchers from your local retailer. The voucher will show a PIN either printed on it or underneath a scratch panel. To top-up your balance in Ukraine using your Lycamobile you can either:

• Enter *111* plus the top-up voucher PIN followed by #, then press send

Check your balance

You can check your balance at any time.

To check your balance in Ukraine using your Lycamobile you can either:

• Enter *111#, then send and your balance will be shown on your Lycamobile screen


• Dial 1111 and listen to your balance

Access your voicemail

Your Lycamobile voicemail service has been automatically activated.

Using your Lycamobile voicemail you can:

• Listen to messages left for you
• Record a welcome message allowing callers to recognise you
• Personalise your voicemail settings
• Select the preferred language for Lycamobile to use

To access your voicemail:

•  Dial 1121 when in Ukraine

Note: You can access your voicemail from your Lycamobile SIM only.

If you have lost your Lycamobile Ukraine User Guide

If you have lost your Lycamobile Ukraine User Guide you can download it from here.

Languages available: English, Polish, Russian, Romanian, Lithuanian, French, Dutch, Spanish, Arabic, Hindi, Punjabi, Tamil, Urdu and Chinese.

View your Lycamobile number

You can view your Lycamobile number on your mobile screen. To have your Lycamobile number displayed:

  • Dial *132#
Contact Lycamobile customer services

You can contact Lycamobile Customer Services from 10am to 10pm, 7 days a week. To contact Lycamobile:

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