SIM Lost Archives - Lycamobile

I lost my SIM card and would like to claim insurance. What should I do?

by Content Team | Jan 22, 2018

Please send an email to cs@lycamobile.co.uk with the required details such as IMEI number and Handset make/model, along with a copy of a utility bill to verify your identity. After verification has been completed, we will provide you with proof of usage which you can...

I have lost my SIM card and would like to block it to avoid someone using it. Is this possible?

by Content Team | Jan 22, 2018

Please contact Customer Services on 322 (if calling from a Lycamobile number) or 0207 1320322 (if calling from any other number) with your SIM card details and your card will be blocked.

My SIM card is lost/ stolen. How do I prevent someone else from using it?

by Content Team | Jan 22, 2018

Please contact Customer Services on 020 7132 0322 as quickly as possible and one of our advisors will help you.

I’ve lost my SIM card and want all my contacts back. Is this possible?

by Content Team | Jan 22, 2018

We don’t have the option to get your contacts back, however if you are a registered customer you may login to your My Lycamobile account and check your dialled numbers. For more details please contact Customer Services on 322 (if calling from a Lycamobile) or 0207...

After I report my SIM card as lost, will incoming calls be blocked?

by | Aug 1, 2017

At the moment we do not have the option to block incoming calls; however your outgoing calls will be barred as soon as the number is blocked.

I lost my SIM card and would like to claim insurance. What should I do?

I have lost my SIM card and would like to block it to avoid someone using it. Is this possible?

My SIM card is lost/ stolen. How do I prevent someone else from using it?

I’ve lost my SIM card and want all my contacts back. Is this possible?

After I report my SIM card as lost, will incoming calls be blocked?

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