Why can’t I send or receive texts?

by Content Team | Jan 22, 2018 |

Firstly, please make sure you have enough credit to send a text. If you still can’t send or receive texts, please check the Message Centre Number (MCN) in your SMS settings – it should be +447404000111 for Lycamobile UK. If you see a different number, enter +447404000111, turn your handset off and on and then retry sending any unsent texts. If the problem remains please contact Customer Services.

Payment Card Consent Agreement

Payment Card Consent Agreement Details

1. The truncated card number is
2. If any changes in the consent agreement will be notified by SMS/Email
3. This agreement will last for 365 days.
4. You can delete your payment card details at any time you choose via your own online ‘MyAccount’
5. In order to adhere to certain bundle purchase Terms & Conditions you may need to have a valid payment card on file in order to maintain payments
6. Stored card details can be used for
- a. Auto Renewals/bundle subscriptions
- b. Auto top ups
7. Please find the cancellation and refund policies below
- https://www.lycamobile.ua/en/termscondition/
- https://www.lycamobile.ua/en/help/lycamobile-privacy-policy/

Bundle Name/Topup	Amount	EXPIRY_DATE_OF_AGREEMENT	FEE_AMOUNT	TAX_AMOUNT	TOTAL_PURCHASE_AMOUNT	Transaction Frequencey